Steps to change the language:
1. Log in to onlinecasinogames.
2. Look for the language icon in the top-right corner of the page (a flag icon or the letters "BN").
3. Clicking it will bring up a list of available languages — including Bangla, English, and several other options.
4. Select your preferred language. The page will refresh and the language will change instantly.
On the mobile app:
Tap the settings icon in the app, then go to the "Language" option. Select your preferred language and the app will restart in the new language.
Please note: Changing the language does not affect your gaming data or any account information — only the on-screen text changes. For Bangladeshi members, the Bengali interface is the most suitable option, as all instructions and notifications are available in Bengali.
What you'll need:
— Full name (must match your National ID card)
— An active mobile number (preferably linked to bKash or Nagad)
— Email address (optional, but useful for password recovery)
— Date of birth (must be 18 years of age or older)
— A strong password (at least 8 characters, combining numbers and symbols)
Registration steps:
1. On the registration page and fill in the form.
2. A 6-digit OTP will be sent to your registered mobile number.
3. Confirm with your OTP — your account will be created instantly.
4. A 100% bonus will be credited automatically on your first deposit.
Important: Each person may only hold one account. Attempting to open multiple accounts with the same number or NID will result in all accounts being closed. Enter the correct details the first time — making changes later requires assistance from support.
How to get free spins:
— Welcome Bonus: After your first login following registration, 50 free spins are automatically credited to your account. No further action is required.
— Deposit bonus: Extra free spins are available on deposits of a specified amount. These offers are Rewards shown in the section.
— Weekly offers: Special free spin offers on select slots games are available every week. Keep app notifications on so you never miss one.
How to claim the daily login bonus:
Log in to onlinecasinogames every day — bonus points are credited instantly upon login. Log in 7 days in a row and a big reward unlocks on the seventh day (typically a cash bonus or free spins).
Free spin expiry period: Free spins must be used within 7 days of being credited. They expire automatically once the deadline passes. You can check how many free spins remain and when they expire in the "Bonus" section of your account.
Steps to enable 2FA:
1. Log in and go to your account settings.
2. Click on the "Security" tab.
3. Look for the "Two-Step Verification" option and click "Enable".
4. Choose SMS-based verification — an OTP will be sent to your registered number.
5. Once you confirm with the OTP, 2FA will be activated.
What happens when 2FA is enabled: Every time you log in, a one-time OTP will be sent to your mobile alongside your password. You'll only be granted access once you enter it. This means that even if someone gets hold of your password, they still can't access your account without your phone.
Tip: If you keep a balance on onlinecasinogames or transact regularly, enabling 2FA is a smart move. It takes just 2 minutes to set up, but adds a significant layer of protection to your account.
VIP tiers and points required (approximate):
— Bronze: 0–4,999 points — 3% weekly cashback
— Silver: 5,000–19,999 points — 5% cashback, faster withdrawals
— Gold: 20,000–49,999 points — 7% cashback, personal account manager
— Platinum: 50,000+ points — 10%+ cashback, exclusive events, priority support
What VIP members receive:
— Higher cashback rates
— Large deposit bonuses and reload offers
— Faster withdrawal processing (typically within 15 minutes at Platinum)
— Special birthday bonus
— Dedicated personal account manager (Gold tier and above)
— Exclusive tournaments and leaderboard prizes
How points are accumulated: Generally, a set number of points is added for every ৳1,000 wagered. Betting on slots earns more points than cricket betting. Current points & VIP tier On the Rewards page will be shown.
How to view your betting records:
1. Log in and click on the account icon.
2. Go to the "Betting History" or "Bet History" option.
3. Filter by date — daily, weekly, or a custom range.
4. Full details of each bet are available: amount, odds, result, and win/loss.
How to view your transaction history:
From the same menu, go to "Transaction History" or Financial Transactions Go to the section. Here you will see:
— Date, amount, and method for all deposits
— Date, amount, and status of all withdrawals
— Records of bonus credits and debits
Download or Print: Your transaction history can be downloaded as a PDF — useful for tax purposes or any other personal records.
How far back the history goes: onlinecasinogames retains transaction records for a minimum of 12 months. If you need older records, contact support and submit a request.
Standard processing time:
— bKash: 2–5 minutes (may take up to 10 minutes during peak hours)
— Nagad: 2–5 minutes
— Rocket: 5–15 minutes
— Bank transfer: 15 minutes to 1 hour
The correct way to make a deposit:
1. Log in and click the "Deposit" button.
2. Select your payment method (bKash/Nagad).
3. Enter the amount (minimum ৳200).
4. Send the bKash payment to the number provided by onlinecasinogames and save your Transaction ID.
5. Confirm the payment — your balance will be updated.
What to do if your money hasn't arrived:
If your balance hasn't arrived after 15 minutes, don't panic. First, check your bKash SMS to confirm whether the deposit went through. Then contact onlinecasinogames live support and provide the following details:
— bKash Transaction ID
— Date and time of payment
— Amount
The support team typically verifies and resolves the issue within 5–10 minutes. No money is ever lost — it is credited once verification is complete.